Crisis Management vs Cyber Crisis Management: What’s the Difference?

  Crisis management is an overarching field focusing on preventing and responding to a wide range of crises. However, cyber crisis management is often a major focus when it comes to crisis management — which is often detrimental to organizations’ preparedness and response. A recent study found that crisis-level cyberattacks account for only 28% of […]

Building a Business Case for Incident Preparedness Platforms and Processes

  Resolving incidents quickly is critical for any organization, but it can take way too much time without the right incident preparedness program in place.  Organizations need the right platforms, people, and processes to rapidly recover from incidents, minimize damage, and return to normal operations. Yet, building a business case for investing in incident preparedness […]

5 Reasons Why Incident Preparedness is the Key to Resiliency Planning

  Resiliency planning is vital for organizations to manage threats like cyberattacks, natural disasters, and disruptions. Incident preparedness aims to make sure businesses can withstand, respond to, and recover from incidents with minimal impact to operations. Every incident has a cost due to system downtime, outages, reputational damage, or legal fees. IBM’s recent report found […]

It’s 2AM – Do You Know Where Your Incident Response Playbooks Are?

  The news used to give nightly reminders like, “It’s 10 PM; do you know where your children are?” to remind viewers to check on them.  Now, we can apply this general idea to enterprises to be aware of the location and relevance of incident response playbooks. Just like knowing what your children are doing […]

US-Based Bank Reinforces Incident Response With ShadowHQ

CASE STUDY US-Based Bank Reinforces Incident Response with Secure Out-of-Band Coordination and Communication Capabilities ShadowHQ additionally streamlines and strengthens incident preparedness with tasking and timeline metrics. Download this case study and learn how ShadowHQ helped a CSO at a US-based bank: Reinforce his team’s incident response processes Facilitate discreet investigations Keep activities safely hidden from […]

How Technology Is Shaping the Future of Cyber Crisis Management

Cyber crisis management has been top of mind in recent years as the cost of cyber attacks has increased. One study shows the cost of cybercrime is predicted to reach US$10.5 trillion by 2025, speaking to the volume and business risks of these crises. Additionally, according to the IBM Cost of a Data Breach Report […]

Why Incident Response and Crisis Management Belong to the CISO

Incident response and crisis management is mission critical as data breaches, natural disasters, and other unforeseen events are becoming increasingly common. Data breaches have increased from 1,108 in 2020 to 1,862 in 2022 in the United States alone. Looking back further, in 2015, there were only 785 data breaches. Natural disasters may also be more […]

Incident Preparedness Planning & Solutions Guide

DOWNLOAD GUIDE Don’t just react to a disaster scenario — anticipate it Incident preparedness directly impacts overall organizational risk — and risk management. Like all other areas of the business, teams need a modern, secure and integrated approach to event response and remediation. Download this guide to learn how your team can: Unite your organization’s […]

It’s Almost 2024 — Why It’s Time to Ditch Old School Call Trees

Incident response processes are crucial to ensure business continuity and minimize any downtime throughout the organization. However, relying on a manual crisis management plan, such as a binder and paperwork, can increase the timeframe between the incident and resolution. Relying on phone calls, faxes, and call trees can significantly hinder communications when they’re needed most. […]

What is a Crisis Management Plan?

A crisis management plan is a structured approach for an organization to respond effectively to significant emergencies. It focuses on handling acute crises directly impacting the organization, ranging from natural disasters to cyber-attacks or reputational issues.  The plan outlines a designated crisis management team, comprising members from various departments, responsible for directing the response efforts. […]